Did we meet your expectations? | Thaba Ya Batswana

Dear guest,

Thank you for taking the time to complete this questionnaire. Please only complete the areas that is applicable to your experience at Thaba Ya Batswana.

Hospitality - Just for You!

First name:

Last name:

E-mail address:

Company name:

Contact Number:

Date of event:

Rate your overall satisfaction with Thaba Ya Batswana:

Would you return to Thaba Ya Batswana:

Function type:

Overall service experience:

Appearance of hotel exterior and grounds:

Hotel room: Cleanliness:

Hotel room: Comfort:

Hotel room: Attractiveness of guest room:

Hotel room: Condition of furniture etc:

Function & Event: Preparation/setup of venue:

Function & Event: Maintenance:

Function & Event: Cleanliness:

Food & Beverage: Quality of food:

Food & Beverage: Presentation of food:

Food & Beverage: Selection of food menus:

Staff: Effective communication :

Staff: Responsiveness of staff in fulfilling your requests: