A reconsideration is a request for the same organisation to look at its decision again. It is often the first step when you think a decision was wrong, and in some South African systems it happens automatically when you dispute a result. A reconsideration status check tells you whether that second look has started, is in progress or has been decided. This guide explains how it works and how to follow it.
Last updated: 19 October 2026
Some organisations use "reconsideration" as a quick internal review before you need to lodge a formal appeal. Check the outcome carefully to see if you still have appeal rights afterward.
Reconsideration vs Appeal
| Reconsideration | Appeal | |
|---|---|---|
| Who reviews it | Usually the same organisation, often a different staff member. | Often a separate appeals unit or independent body. |
| When it happens | Soon after the original decision. | After a reconsideration, or directly after a decision, depending on the rules. |
| Typical focus | Correcting errors or checking new information. | Reviewing whether the decision was fair and correct. |
| Speed | Often faster. | Can take longer. |
Some organisations use the two words to mean the same thing. Check the wording on your decision letter or status page. For the appeal route, see our appeal status check guide.
Why a Reconsideration Might Be Started
- You asked for the decision to be reviewed.
- You sent new documents after the original decision.
- The organisation found an error and is reviewing its own decision.
- A monthly or periodic review recheck is applied to everyone in a programme.
How to Check Your Reconsideration Status
- Go to the official website, app or office where you made the original application.
- Look for a reconsideration, review or appeal section. On some platforms, the reconsideration result appears next to the original application status.
- Enter your reference number and ID or phone number.
- Confirm with a one-time PIN if asked.
- Read the status and any reason shown, and save a screenshot.
Some systems label this differently, so you may need to check consideration status under a "review" or "outcome" heading instead.
Reconsideration Statuses Explained
| Status | What it usually means |
|---|---|
| Reconsideration requested or lodged | Your request has been received. |
| Pending or under reconsideration | The decision is being reviewed. |
| Reconsideration approved | The original decision was changed in your favour. |
| Reconsideration declined | The original decision stays the same. |
| Referred | Your case was passed to another team or to the appeals process. |
How Long a Reconsideration Takes
Many reconsiderations are decided within a few weeks, but busy periods can make them take longer. If the status has not changed after the expected time, follow up through the official channel using your reference number. Our follow-up email templates can be adapted for this.
If the Reconsideration Is Declined
You may still be able to lodge a formal appeal. Check the decision for the deadline and the steps to follow, then see our guide on how to lodge an appeal and check its status.
Frequently Asked Questions
How do I check reconsideration status if I didn't request one?
Some organisations start reconsiderations automatically. Check your status the usual way; if a reconsideration is open, it will normally show alongside your application.
Can I send new documents during a reconsideration?
Often yes, especially if they address the reason for the original decision. Send them through the official channel and quote your reference number.
Does a reconsideration stop me from appealing later?
Usually not. In many systems, a reconsideration is the step before a formal appeal. Check the rules on your decision letter.
TYB is an independent information site and is not affiliated with any company, organisation or authority. Always confirm review and appeal rules with the organisation that made the decision.